By Amin Kef (Ranger)
NP (SL) Ltd has firmly established itself as a household name in Sierra Leone, a company that is widely recognized for its commitment to excellence, innovation and customer satisfaction. A recent nationwide random survey conducted by this medium revealed that the vast majority of respondents are well aware of the existence and operations of NP (SL) Ltd, a testament to its strong presence and outstanding reputation in the petroleum industry. With a dynamic and result-oriented Management team steering the company, NP (SL) Ltd continues to make commendable strides that not only cement its dominance but also position it for greater expansion and impactful contributions to national development.
From its humble beginnings, NP (SL) Ltd has grown into one of the country’s most successful and formidable indigenous businesses, maintaining an unwavering dedication to efficiency and service excellence.
Abdul Sheriff, a seasoned engineer and former employee of the Sierra Leone Oil Refinery Company, commended the company’s impressive growth, describing it as an exemplary model of business success in Sierra Leone. Beyond its business acumen, NP (SL) Ltd has earned admiration for its commitment to national development, particularly through the timely fulfillment of its tax obligations to the Government via the National Revenue Authority (NRA) and its effective execution of Corporate Social Responsibility (CSR) initiatives that significantly enhance the well-being of Sierra Leoneans.
One of NP (SL) Ltd’s most remarkable attributes is its pro-activeness in ensuring that petroleum products remain available and affordable for consumers. As a company renowned for prioritizing customer satisfaction, NP (SL) Ltd has adopted the mantra “1st for Customer Care,” reflecting its commitment to providing unparalleled service. Employees of the company operate with the understanding that customers are their top priority, ensuring every transaction is conducted in a cordial and efficient manner that results in a win-win situation for both the company and its clientele.
Embracing technological advancements, NP (SL) Ltd recently introduced the NP Energy Pass Card as part of its “FUBU” (For Us, By Us) initiative. This cutting-edge payment system enables seamless, secure and cashless fuel transactions, providing customers with instant SMS notifications and advanced security features such as One-Time Passwords (OTPs) for added protection. The NP Energy Pass Card enhances customer convenience, allowing for independent fueling, real-time transaction updates and direct bank credits for station owners, thereby improving overall operational efficiency.
NP (SL) Ltd has also pioneered the introduction of the NP Smart Card and NP Gas, further solidifying its reputation as an industry innovator. The NP Smart Card facilitates hassle-free fuel purchases, enabling customers to pre-load funds and manages fuel expenses efficiently. This not only saves time but also eliminates the need for cash transactions, reducing the risk of theft and allowing for better budgeting.
Meanwhile, NP Gas has revolutionized household cooking needs with its efficiency, environmental friendliness and affordability. Manufactured in various portable cylinder sizes, NP Gas is easily refillable at NP (SL) Ltd Filling Stations and authorized dealers, making it a convenient and reliable option for consumers.
NP (SL) Ltd is also a staunch advocate of Sierra Leone’s Local Content Policy, ensuring that employment opportunities are predominantly given to Sierra Leoneans except in cases where specialized expertise is required. This dedication to local empowerment has significantly contributed to job creation and poverty reduction in the country.
As a major taxpayer, NP (SL) Ltd plays a crucial role in supporting the Government’s revenue base, thereby facilitating the implementation of essential development programs across various sectors.
Continuing to expand its footprint across West Africa, NP (SL) serves as a beacon of success, demonstrating how ambitious and dedicated entrepreneurs can build a thriving business while uplifting their nation. With its unwavering commitment to excellence, customer satisfaction and national development, NP (SL) Ltd remains an undisputed leader in the petroleum industry, proudly flying the Green, White and Blue high on the regional stage.
