By Theresa Kef Sesay
DHL Express, the world’s leading international express service provider, has been recognised as the second best place to work in the world. The company ranked in the top 5 as one of the best workplaces in the world.
In its 2020 employer ranking Great Place to Work and FORTUNE recognised the extensive investments and implementations of various initiatives to create a positive, motivating and appreciative working atmosphere in more than 220 countries and territories.
Every year, Great Place to Work, a global people analytics and consulting firm, assesses the work experience of employees through their certification program.
In 2020, more than 10,000 organisations participated in the survey process, representing the voices of 10.2 million employees in 92 countries.
“The pandemic has tested frontline companies like DHL Express like never before and we’re proud that our employees have risen to the challenge. Despite the pandemic still affecting our lives, and the safety of our employees remaining a top priority, they insist on being part of the solution to support communities and bolster global trade,” John Pearson, CEO of DHL Express said.
“This spirit is the result of our culture of recognition and is a key driver for our outstanding employee satisfaction. I’m very proud of our initiatives that foster the compassion, courage, and commitment of our teams. People are at the heart of our company. That was true for the time before COVID, it is true now, and will be true in the future.”
DHL Express ranked number two on the list of World’s Best Workplaces 2020, improving from its position of fourth best workplace in the world in 2019. DHL Express saw itself on 42 national best workplaces lists, with an additional 17 countries achieving certification status.
Great Place to Work’s CEO, Michael Bush said DHL delivered to millions of customers every day in 2020 during the most difficult circumstances faced by society since World War 2.
“Their people wore masks and drove, walked, flew, hiked, bicycled, and whatever it took to safely deliver what customers needed in every corner of the globe. Millions of lives depended on DHL and their great people kept the earth safely spinning,” he said.
“These logistical first responders are fuelled by a high-trust “for all” culture. These are passion-fuelled people led by purpose-driven leaders who serve their people so they can serve their customers.”