By Amin Kef (Ranger)
NP-Sierra Leone Limited (NP-SL Ltd) stands as a sterling example of indigenous success, showcasing resilience and growth amid various challenges. Celebrated by many citizens, NP-SL Ltd has proven its robustness over time, continually elevating its operations and services.
Founded by 35 visionary Sierra Leoneans, NP-SL Ltd has evolved into a powerhouse within the national and West African business arenas. The company’s success is attributed to its adept shareholders and managerial teams, who have consistently introduced innovative ideas and initiatives. Their strategic decisions have propelled NP-SL Ltd to new heights, ensuring sustained growth and customer satisfaction.
Central to NP-SL Ltd’s achievements is its unwavering commitment to exceptional customer care. The company prioritizes customer needs, providing attentive and efficient services across the country. By actively listening to customers’ feedback and addressing concerns promptly, NP-SL Ltd has built a strong and loyal customer base.
Recognizing the importance of expansion, NP-SL Ltd has successfully established branches in Guinea, Liberia, Ivory Coast and The Gambia. These branches are thriving, contributing to job creation and poverty reduction in these regions. NP-SL Ltd’s presence in these countries underscores its commitment to regional development and economic growth.
In the quest for innovation, NP-SL Ltd introduced the NP Energy Pass, a smart card designed to facilitate a cashless flow of petroleum products nationwide. This high-security card ensures customer information protection and provides instant SMS notifications for every transaction. Users can easily recharge their cards at designated stations and the Head Office. The card’s features, including transaction reversals and an OTP reset option, offer unparalleled convenience.
The NP Energy Pass is accepted at multiple stations, such as NP Cotton Tree, NP Campbell Street and NP Brookfields. This initiative, part of the “FUBU” (For Us, By Us) drive, is steering Sierra Leone towards a cashless economy, enabling customers to fuel their vehicles independently while receiving real-time transaction updates.
NP-SL Ltd’s dedication to Corporate Social Responsibility (CSR) significantly impacts national development. The company has created jobs, ensured timely tax payments to the Government and executed impactful CSR projects that enhance living standards. By adhering to the Local Content Policy, NP-SL Ltd prioritizes employing Sierra Leoneans, reducing poverty and fostering local talent through various training programs.
Thanks to the proactive measures and strategic procurement initiatives by NP-SL Ltd’s Board of Directors and Management, Sierra Leone has not experienced fuel shortages recently. This consistent supply meets public consumption needs, solidifying the company’s reputation as “1st For Customer Care.”
NP-SL Ltd’s success extends beyond Sierra Leone. Its operations in Guinea, Liberia, Ivory Coast, and The Gambia continue to excel in service delivery and tax contributions. The company’s introduction of NP Gas for cooking purposes has been widely applauded. NP Gas, available in various cylinder sizes, is safe, efficient and environmentally friendly. Customers can refill NP Gas at all major Filling Stations, making it a convenient choice.
NP-SL Ltd remains a symbol of indigenous entrepreneurship in Sierra Leone, wholly owned by Sierra Leoneans. By giving employment preference to locals and embracing innovative practices, the company sets a high benchmark in the petroleum industry, benefiting Sierra Leone and the surrounding region.
In a strategic move on June 21, 2024, NP-SL Ltd launched two Mobile Filling Stations at Lumley Police Station and Ross Road Police Station, alongside four calibrated tanks and dispensers at the regional headquarters of the Sierra Leone Police (SLP). This initiative reinforces a partnership spanning over three decades and enhances the operational efficiency of the police.
The company’s expansion into underserved areas has improved access to petroleum products, created job opportunities and reduced transportation costs. NP-SL Ltd’s Filling Stations are now ubiquitous across the country, addressing energy poverty and contributing to community development.
Through its proactive expansion and adherence to its founding mission, NP-SL Ltd has established itself as a forward-thinking company dedicated to quality service, safety, community support, and innovation. The company remains a model of customer care and satisfaction in Sierra Leone’s business environment, inspiring budding entrepreneurs and contributing significantly to the country’s overall development.
