By Amin Kef (Ranger)
Sierra Leone’s leading oil marketing company, NP –SL Ltd is taking bold steps in ensuring that the general public access qualitative petroleum products as well as services.
The company’s competent and razor-shape managerial team always looks at best options, in order for effective service delivery to be executed in timely and excellent manner all geared towards giving utmost satisfaction. If there is any accomplished feat for which the company is most times commended then such is optimizing customer satisfaction for which it has earned the enviable reputation as ‘1st for Customer Care’.
Prioritizing customer care is considered very paramount out of the strong conviction that the company will be nowhere without its cherished customers.
In its drive to optimize customer satisfaction the company went the extra mile to install calibrated pumping machines which are not only modern but trustworthy, as opposed to old pumping machines which certain unscrupulous individuals used to cheat unassuming customers. This is helping to repose confidence in customers that they are dealing with a very transparent entity. The friendliness of their pump attendants is very impressive and they are always there to timely respond to various concerns.
Still within the domain of 1st for Customer Care, the company is always in position to enter into payment plans with its reliable and dependable customers including Ministries, Departments and Agencies for supplied fuel and lubricants as long as all the necessary modalities have been put in place. When cognizance is taken of the fact that some of these institutions receive intermittent budgetary allocations then such an arrangement is very significant. Its significance in real terms borders on functional continuity of those institutions as they will be assured of supplies of petroleum products in as much as they keep honoring their obligations.
In this country today, for one to see a successful business entity that is owned mainly by Sierra Leoneans and having a maximum number of indigenes as members of staff is like trying to find a lost needle on the beach, although there are some that could be identified..
For NP-SL Ltd this has been a big achievement as the company is strongly adhering to the country’s Local Content Policy. Making use of local brains has been identified as one of the conduits through which developing countries like Sierra Leone could attain economic empowerment. Correspondingly, if there is a continuation of the colonial mentality that it is only by importing foreign ideas and skills that we will get there then such could be a very sad mistake.
By providing job opportunities for hitherto jobless Sierra Leoneans, NP-SL Ltd continues to help in alleviating poverty by putting monies into pockets which could be utilized to take care of responsibilities.
For those who have not tried NP Gas for the first time it is now time to give it a try. Designed in sizable varying cylinders and sold at various NP Filling Stations, this cooking device has been rated as one of the best that is on offer for sale. NP Gas is safe, user friendly and portable. Trying it will spur you to recommend it to others.
NP Smart Card is now in vogue and is one of the latest technological devices used to purchase petroleum products. Using it has attendant advantages as evident in procuring fuel at any time of the day even during times when monies could not be accessed from banks. It is secured, easy to use and very quick. It is now trending.
To crystallize proposed projects into tangible realities on the ground, Government needs the required financial resources to effectively do so and one sure way is from collection of taxes which is the mandate of the National Revenue Authority (NRA). The Sierra Leone Brewery Limited is one of the big time tax payers in the country and it is very compliant in that direction.
From all indications, it is crystal clear that NP-SL Ltd is the leading oil marketing company in the country.
