By Alvin Lansana Kargbo
In a significant step towards digital transformation, Afrimoney has partnered with the Sierra Leone Water Company (SALWACO) to enable digital water bill payments. The official launch event took place on Friday, May 24, 2024, at SALWACO’s Head Office on Tower Hill in Freetown.
SALWACO’s Managing Director, Ing. George Lamin Vandi highlighted that the partnership aims to optimize revenue collection and improve service delivery for Sierra Leoneans. “This initiative will reduce administrative burdens, lower the carbon footprint, provide easy payment access, increase revenue mobilization, ensure sustainability and boost customer satisfaction,” said Lamin Vandi. He emphasized that this move is part of a broader strategy to modernize the company and embrace digital trends.
Dr. Emmanuel Mannah, Director General of the Electricity and Water Regulations Commission, outlined the benefits of using Afrimoney’s mobile system for tariff setting, revenue generation and collection. He urged other Government entities to adopt similar digital solutions.
Afrimoney’s Managing Director, Martison Obeng Agyei, noted the importance of water in daily life and praised the seamless service provided through the partnership.
“Customers can use the short code 16121111# to pay their water bills and will receive a digital receipt. Their payment details will be updated in the system even if their phone is lost,” he explained. He assured that the service is available 24/7, offering convenience and reliability.
Minister of Water Resources and Sanitation, Dr. Sao-Kpato Hannah Max-Kyne, underscored the Government’s commitment to digitalization.
“This partnership demonstrates the Government’s focus on ensuring every citizen has access to safe, affordable and clean water. Digitalization brings efficiency and transparency to SALWACO’s operations,” said the Minister. She highlighted the elimination of administrative errors and encouraged other Ministries to adopt similar practices for improved institutional integrity and customer payment insights.
The event concluded with representatives from various sectors commemorating the milestone, marking a significant step in Sierra Leone’s journey towards digital transformation.
