NP (SL): Consistent Fuel Supply and Exceptional Customer Service Drive National Progress

By Amin Kef (Ranger)

NP Sierra Leone Limited (NP SL) has long been recognized as the country’s most trusted petroleum marketing company, renowned for its unwavering fuel availability, exceptional customer service and forward-thinking innovation. Decades of reliability have cemented its position as a pillar of Sierra Leone’s energy sector, ensuring that communities, businesses and institutions consistently have access to quality petroleum products.

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Founded to transform petroleum marketing in Sierra Leone, NP SL has grown into a household name, supplying premium petrol, diesel, lubricants and NP Gas nationwide. Its operations now extend beyond national borders to Liberia, Guinea, Côte d’Ivoire and The Gambia, highlighting the company’s ambition to lead regionally while maintaining a strong commitment to local development. Fully Sierra Leonean-owned, NP SL adheres to the Local Content Policy through its all-local workforce, robust professional training programs and investments in youth empowerment.

Innovation drives NP SL’s operations. Calibrated fuel pumps ensure accuracy for every customer, while GPS and Video Tracking Systems provide real-time operational oversight. The NP Energy Pass Card, a secure cashless payment system, has revolutionized fuel transactions, offering online and offline top-ups and SMS alerts, while Mobile Fuel Tanks ensure uninterrupted supply to key public institutions like Parliament and the Sierra Leone Police Force during emergencies and peak demand periods.

“1st for Customer Care” is more than a slogan; it is NP SL’s philosophy. Investments in infrastructure, customer feedback systems and employee development guarantee reliability and responsiveness, fostering strong customer loyalty. The company also demonstrates social responsibility, contributing to community initiatives such as water facilities for the National Fire Force, a Burns Unit at Connaught Hospital and emergency aid during public health crises and disasters.

Fiscal responsibility complements NP SL’s operational excellence. As one of Sierra Leone’s top taxpayers, the company strengthens Government revenues and fuels socio-economic growth. Its adherence to safety and environmental standards, regular emergency drills and infrastructure upgrades reflect its commitment to sustainable and responsible operations. Partnerships with Government agencies through flexible fuel credit systems further reinforce NP SL’s indispensability to national governance.

Guided by CEO Dr. Mohamed S. Kanu, NP SL continues to expand its digital capabilities, operational efficiency and regional relevance. From its origins as a British Petroleum branch in the 1950s to full local ownership in 1996 and rebranding in 2011, NP SL has remained a pioneer in Sierra Leone’s energy landscape, now offering NP Gas cookers for households alongside its fuel products.

Today, NP SL is more than a petroleum provider. It is a catalyst for economic progress, a champion of local talent, a driver of innovation and a steadfast partner in Sierra Leone’s path to sustainable development. Through its blend of professionalism, technology and patriotism, NP Sierra Leone Limited continues to set the standard for excellence in energy supply and service.

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