By Amin Kef (Ranger)
NP (SL) Ltd has been highly rated as an indigenous company that always takes the lead where others want to take off or bulldoze their way through.
As a thick skinned and reputable petroleum marketing company that has mastered the trade of importing and marketing high grade petroleum products, this well established business entity has been highly regarded as a well-positioned institution within the realm of being a very pro-active company that is always poised to pragmatically put concrete arrangements in place to ensure that the populace in this country gain access to qualitative petroleum products ranging from petrol, diesel, gas to lubricants, including the ever highly sought Castrol lubricant oil that has been rated to be a very good for the efficient lubrication of various engines as well as providing useful information geared towards enhancing road safety.
The company is well known for conducting its transactions in a very transparent manner, giving utmost satisfaction to its numerous and esteemed customers in different parts of the country.
The company has in its employ, a workforce and is partnering with well meaning entrepreneurs as Dealers to market its various petroleum products at various Filling Stations ensuring that its products are widely accessible right across the country.
Looking back at what used to prevail, today, it is now non-existent for individuals to complain that when they are in the process of procuring petroleum products, pump attendants cheat them in terms of not getting their money’s worth.
The simple reason is because the Shareholders and Management of NP-SL Ltd were indeed very business savvy to procure modern calibrated pumping machines which were installed at their various selling points or Filling Stations, capable of churning out the exact quantity of what is demanded and the price to be paid.
In that regard the company has, over the years, bagged the covetous commendation of, “1st For Customer Care” and it is apparently clear from its excellent service delivery performances that it continues to improve upon to eternally maintain that enviable position.
During a random countrywide survey conducted recently, targeting a large percentage of customers of NP (SL) Ltd, with the avowed objective of sounding their views on the operations of the company in the country, the methodology utilized bordered on asking random questions in order to get frank and candid views or feedback.
When quizzed on how they view the way the company treats its numerous customers across the country, most of the respondents warmly reacted by stating that the Shareholders and Management of the company are doing extremely well in the direction of effective service delivery and giving utmost satisfaction to them.
A Development Specialist of long standing intimated that for the country’s economy to grow sustainably it is but important to deepen local content further arguing that it is only when we make meaningful use of both our human and natural resources that development could transpire. And it is a policy of the company to give preference to indigenes when it comes to employment.
“Instead of depending on foreign expatriates, it is but very significant and cost effective to make use of what we have at hand to produce goods and services,” Abdulai Braima, an Economist averred, also stating that for NP-SL Ltd to make it a laid down policy and put into practice to offer employment exclusively to Sierra Leoneans is indeed laudable and no mean feat further extolling the move of conducting periodic trainings to improve on staff output.
He further underscored that by offering jobs to Sierra Leoneans is a way of economically empowering the citizenry to take care of daily responsibilities and live improved standards of living.
“I really doff my hat to the Shareholders of the company for actualizing such a high sense of patriotism,” he expressed admiration.
A vast majority of those interviewed revealed that they are using NP Gas for cooking purpose, maintaining that it is very efficient and environmentally friendly. The NP Gas that they are referring to is a cooking device which is manufactured in different cylinder sizes and sold at affordable prices at the company’s Filling Stations.
With regards the use of NP Smart Card, it is one that is now in vogue. Some personalities who are using it said they find it very useful and a convenient way of purchasing petroleum products. They added that they always ensure their NP Smart Cards are credited to be used to purchase fuel, be it petrol or diesel.
In relation to serving as a corporate citizen, they maintained how the company timely rolls out its Corporate Social Responsibility in terms of supporting genuine causes and catering for community needs especially where its infrastructure is located. They also mentioned it being one of the largest tax payers to Government.
From what was so far gathered throughout the conducted random survey, it can be safely concluded that NP-SL Ltd is indeed a living testimony of a successful and thriving indigenous business entity that is contributing significantly to the socio-economic development of the nation in diverse ways and is indeed worthy of support and emulation.
