By Amin Kef-Ranger
The foremost importing and marketing of high grade quality petroleum products and for timely delivery of related services remain to be the indomitable NP-Sierra Leone Limited (NP-SL Ltd), which, out of dedication and commitment has been treating its numerous customers right across the country with respect, care and rapt attention. As a pro-people business entity the company is highly renowned for giving utmost satisfaction to all its customers in a fairly manner.
It is on record and a highly commendable feat that in as much as the company is chiefly involved in providing fuel, mainly petrol and diesel, to enhance transportation across the country, it is also interested in contributing to maintain the state of vehicles on the road and ensure the comfort as well as safety of passengers, drivers and the ordinary man on the street.
In this vein, it has on offer at all their Filling Stations across the country, including the one that was commissioned recently at Gbalamuya, in the Kambia District, several lubricants of high quality for vehicles.
Engine oil for heavy duty vehicles and machines (diesel) are available, whilst the other brand for jeeps and other types of vehicles of both petrol and diesel engines are also available for sale in their different outlets.
It is worthy of note that these lubricants are developed with the right formula to meet the needs of the engine specification. This is made possible by the professional work of the company’s engineers, under the watchful eyes of its Management and team. With expert technicians, NP has been able to provide such services for its numerous customers.
Within the realm of making effective usage of technology, NP is currently availing its numerous customers the opportunity to make use of Smart Cards to procure fuel. With this sim card known as NP Smart Card, its customers can purchase any amount of fuel they want. Customers have a stipulated amount of fuel on the card in accordance with what they had paid for (a pre-paid system).
Thus the customer has a choice to request for a lesser quantity of fuel as he or she so desires or takes the whole total commensurate to what is on the sim card.
Presently, apart from private customers patronizing this system, International organizations, Banks and certain Government institutions, including the Judiciary, have these sim cards. This system alleviates the long process of dealing with LPOs as was done in the past. Drivers in such institutions can now easily access fuel from the fuel station with the production of the sim card, which is then run through a small device and service is rendered quickly without any itch.
As far as customer care is concern, NP-SL Ltd the company is always trying its best to give them satisfaction. Smartly dressed, its pump attendants exude the quality service that the company is known for. Politely talking to its customers and directing them to the various pumping points, they deliver a service that is exceptional in that field.
In its determination to genuinely serve the public, NP offers the exact litre or quantity of its products, thereby attracting many customers, including commercial drivers to its stations. Mohamed Kamara, a taxi driver, maintained that he buys fuel from NP because their quality and quantity are good and cannot be compared to any in the petroleum landscape of the country.
Again, the company markets the eco-friendly cooker widely known as NP Gas. Noting that cooking is part of human activity but because of poverty, the vast majority of the citizenry rely on traditional and archaic means of cooking such as using fire-wood and charcoal.
However, the effects of the use of such practices have endangered the environment, prompting environmentalists to raise alarm about the hazards that deforestation and inhalation of fumes from coal can cause to human health.
With the introduction of NP Gas it is believed that it is a better alternative as it is environment friendly.
These NP Gas Cookers are readily available at the company’s different Filling Stations and are going at affordable prices.
Most of those this medium interviewed disclosed that the cookers are very user friendly and good to be used for various cooking purposes. “We derive optimum satisfaction in using our NP Gas Cooker as it is very fast and reliable,” Mariatu Kanu proudly disclosed adding that accessing gas to replenish used stock is very easy as it could be accessed at NP Filling Stations.
According to one of the Managers of the company, there are plans underway for the company to partner with entrepreneurs to open more Filling Stations in different parts of the country. “We are very committed to diligently serve the people of Sierra Leone to the best of our abilities in order to give them maximum satisfaction,” he optimistically stated.
