By Amin Kef (Ranger)
NP (SL) Ltd has been effectively applying innovative tools that are enhancing efficient service delivery to its esteemed numerous customers with the avowed objective of availing them utmost satisfaction.
A recent addition to NP (SL) Ltd’s suite of innovations is the NP Energy Pass Card, designed for a seamless and secure fuel purchasing experience. This smart card supports both online and offline transactions, offers instant SMS notifications, and features robust security measures such as One-Time Passwords (OTPs) for password changes. As part of the “FUBU” (For Us, By Us) initiative, the NP Energy Pass Card marks a significant step towards a cashless economy, enabling customers to fuel their vehicles independently and providing real-time transaction updates. Station owners benefit from direct bank credits for card transactions.
Prior to the introduction of the NP Energy Pass Card, the company introduced and still continues to use the NP Smart Card which allows customers to conveniently purchase petroleum products by topping up their cards. This innovation is making transactions to be cashless and is working effectively, simplifying transactions for customers.
Another of its innovative offerings is the NP Gas Eco- friendly Cooker, providing a safer and cleaner cooking alternative. These affordable cookers are available at all NP (SL) Ltd outlets and through their agents.
NP (SL) Ltd has earned widespread recognition for its state-of-the-art Filling Stations, distinguished by their signature green and yellow colors. These vibrant colors, proudly worn by staff nationwide and across the sub-region, symbolize the company’s unwavering dedication to quality and service.
Celebrated for its efficiency and effectiveness, NP (SL) Ltd consistently prioritizes customer respect and satisfaction. This commitment extends to both private and public entities, positioning NP (SL) Ltd as a leader in the petroleum industry within and beyond Sierra Leone.
As a dependable provider, NP (SL) Ltd ensures a consistent supply of high-grade petrol, diesel and gas, successfully avoiding shortages and meeting consumer demands. The company’s forward-thinking approach and reliable product provision have garnered it high esteem nationally and in neighboring regions. Our investigation confirmed NP (SL) Ltd’s relentless pursuit of quality products and services.
One of NP (SL) Ltd’s top Managers emphasized the uniqueness of a purely indigenously-owned and result-oriented company with an all-Sierra Leonean staff. Tackling unemployment, NP (SL) Ltd has played a crucial role in job creation, offering satisfactory working conditions that significantly contribute to poverty reduction and economic stability for many families.
The company’s strong customer relationships have fostered mutual benefits, creating a win-win situation that endears NP (SL) Ltd to all.
NP (SL) Ltd’s success extends beyond Sierra Leone, with thriving branches in Liberia, Guinea, Ivory Coast and The Gambia. This expansion testifies to NP (SL) Ltd’s remarkable achievements and has earned the company widespread praise.
Through its Corporate Social Responsibility initiatives, NP (SL) Ltd complements Government development efforts, making significant contributions during emergencies and supporting various worthy causes.
As one of the largest taxpayers to the National Revenue Authority, NP (SL) Ltd plays a crucial role in domestic revenue generation, aiding Government development projects.
Despite occasional criticisms, NP (SL) Ltd remains steadfast in its mission to positively impact Sierra Leone’s socio-economic landscape. The company’s resilience, innovation and dedication to customer care affirm its status as a leading force in the petroleum industry.
NP (SL) Ltd continues to excel in its operations, providing utmost satisfaction to its customers and serving as a beacon of pride for Sierra Leone.
