By Amin Kef Sesay
Sierra Leone’s leading petroleum importer and marketer, the National Petroleum Limited, NP (SL-Ltd) has become the most steadfast company in the country delivering value for money for the people and government.
With a competent manager in charge in the person of Kobi Walker and a powerful Board of Directors, NP has always endeavoured to be at the pinnacle of affairs within the petroleum industry. It always looks for best options for service delivery of goods and services.
The secret behind this is customer satisfaction which NP is utilising very effectively to achieve its niche. Thus, prioritizing customer care is key and this is considered very paramount out of the strong conviction that the company will be nowhere without its cherished customers.
Against this backdrop, the Black-hall filing station in the East End of Freetown that was commissioned on 25th September 2019 stands as a testament to this. During the short but very important event was made clear by General Manager Kobi Walker that the company was there to serve humanity. He added that this is within their reach and further promised to do more for customers.
Amongst most appreciative consumers were the Bike Riders and Motor Drivers Unions who commented during the commissioning ceremony that they are appreciative of the company especially its giant strides in rebranding and accessing high grade petroleum products such as diesel, petrol, kerosene, gas as well as lubricants like Castrol oil, all very good for vehicles, bikes, Kekehs and machines.
In its drive to optimize customer satisfaction the company’s calibrated pumping machines installed across the country speak volumes of a great management. The company always enters into payment plans with customers including Ministries, Departments and Agencies for supply of fuel and lubricants as well other necessities.
NP-SL Ltd is one of a few companies that also upholds and practice in full implementation of the Local Content Policy by employing a large section of Sierra Leoneans for economic empowerment. By providing job opportunities for Sierra Leoneans, NP-SL Ltd continues to help in alleviating poverty. Their products like NP Gas, NP Smart Card, etc make good products unlike others.
