By Amin Kef-Ranger
One of the striking attributes that has made NP Sierra Leone Limited (NP-SL Ltd) very outstanding and endearing to many is its demonstration of dynamism in service delivery posture always placing serious premium on giving the best of attention to its numerous customers countrywide
“We are ensuring that all our esteemed customers enjoy rapt attention and response while transacting with us because we believe that their utmost satisfaction is paramount,” one of the company’s Managers intimated at a NP- Filling Station in Freetown.
He continued to inform at standard Filling Stations around the country , Station Managers and Pump Attendants, who are partners of the company are providing problem –solving and qualitative services , a feat for which the company is well known for and made it to be rated as one of the most successful caring indigenous business entities that always maintains standards.
Probably, because it is an indigenous business entity the shareholders and Management has seen it as a moral responsibility to always ensure that high grade petroleum products are easily made accessible to the public.
One thing that is indisputable is the fact that Management and shareholders are always on top of situation by ensuring that the required stock of petroleum products are available thereby preventing the occurrence of shortage.
When cognizance is taken of the inextricable link between availability of petroleum products to human existence and especially improved standards of living then the major role played by the company by going at extreme lengths to ensure that petroleum products are available could be seen in perspective and highly appreciated.
This is in no way an apologetic posture but underscoring the reality of the situation which has been exacerbated by the ongoing war between Russia and Ukraine which put an additional strain on oil marketing company to easily access petroleum products on the world market.
However amidst the varying challenges, among which is the fluctuation of the dollar exchange rate to the Leone, NP –SL is doggedly poised to ensure that it continues to explore several avenues just to ensure that petroleum products are available.
So far, NP-SL, has offered job opportunities to many who were hitherto jobless and from what was understood, conditions of service are not too bad.
The company also markets NP Gas a cooking gadget which has been rated as good and environmental friendly manufactured in different cylinder sizes and could be found at all NP Filling Stations in the country.
To keep abreast with latest technological trends the company has availed its customers the opportunity to use Smart Cards for purchasing purpose, meaning that buyers could top-up their cards to the tune of any amount which they can then use intermittently to procure petroleum products. This has made transactions very convenient.
NP-SL has established branches in Liberia, Guinea, Ivory Coast and The Gambia which are vibrantly operating in the same like manner guided by its corporate principles.
The quantum of tax payment and its timeliness in honouring such has made the company to be rated as one of the largest taxpayers to Government.
Management of NP is steadfast in enhancing the positive roles that the company is playing that continue to contribute meaningfully to overall national development.