NP-SL Continues to Deepen Socio-Economic Development

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By Amin Kef Sesay

It is strongly incontestable that the leading petroleum company in the country, the National Petroleum- Sierra Leone Limited is widely known as 1st for Customer Care. This is indisputable when cognizance is taken of how Management is very keen in optimizing customer satisfaction in its service delivery drives.

Members of staff of the company are very mindful of the fact that it is the customer that comes first and therefore needs the utmost attention always ensuring that transactions are conducted  under a congenial atmosphere that result into a win-win situation. For this brilliant and managerial initiative the company has been making positive headways positioning itself to stand tall among other business entities in this part of the world.

With a capable and result-oriented team , working collaboratively and assiduously, where even the cleaner is regarded as highly relevant there is bound to be positive outcomes and the company has mastered this by ensuring that synergy is enhanced.

One admirable quality that NP-SL Ltd possesses is working tirelessly and effectively using its contacts with oil producing countries in order to ensure that there is timely purchase and delivery of petroleum products to avoid shortages.

It goes without saying that fuel, for example, could be a political commodity in the sense that fluctuation in its price would make a Government likeable or unpopular. When the price goes up then people blame the Government for that but if it goes down it is kudos for the political administration.

Its timely importation of petroleum products has earned NP high commendations from various quarters simply because it helps to cushion unrest and other forms of disadvantageous effects one of which is increase in transport fares, increase in the prices of certain commodities. The pro-activeness of the company invariably has a direct impact on poverty reduction in variable ways.

Some who may not be aware of the fact that NP-SL Ltd is wholly owned by Sierra Leoneans vis-à-vis the visibility of the company and how it is remarkably striving could find it hard to believe that it a truly indigenous company.

However, that remains the plain truth when it is learnt that it was Sierra Leonean 35 workers formerly working for British Petroleum (BP) who pulled together their end of service benefits to purchase shares which were used to establish NP, which today is a success story of an indigenous company, having branches in various parts of the country and in other four West African countries namely Liberia, Guinea, Ivory Coast and The Gambia. The company’s operations right across the spectrum is contributing towards revenue generation and job creation for many.

With gas as one its marketable products it was thought wise to be producing gas cookers, popularly known as NP Gas, which could be access at their different filling stations. According to investigation conducted NP Gas is cooking-friendly, safe and long lasting. It is going at an affordable price and many are going for it.

When reference is made to Local Content, which by law is a Policy, then NP-SL Ltd stands tall within that realm as nearly all its members of staff are Sierra Leoneans thereby making use of local talents everywhere they are operating. The Local Content Policy is indeed an engine of growth and NP is making full use of it.

To make the purchase of fuel very timely and easier the company introduced the use of NP Smart Card. Holders of this card can use it to purchase fuel, petrol and diesel, without exchanging physical cash. As long as the card is credited with money it can be used at any of its Filling Station to buy any quantity of fuel within the confines of the amount of money contained in the card. When debited it can be credited again and the greatest advantage is that it enables the card holder to properly budget for the amount of money to be utilized for the purchase of fuel over time. Besides, it provides security for the card holder as it makes it possible not to walk around with large amounts of money.

In terms of rolling out its Corporate Social Responsibility NP-SL has been doing so earnestly and diligently by complementing Government development interventions and supporting worthy causes which are geared towards improving the standards of living of the vast majority of the citizenry.

Without any iota of doubt NP-SL Ltd is contributing in diverse ways to the socio-economic development of the country.

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